Features
- 24/7 available online environment
- Facilitates presenting case information in a standard and easy-to-navigate format
- Helps troubleshoot real-to-life cases that pose challenges to a work team
- Helps guide reflection and engagement with real-to-life work problems/experiences
- Creates shared commitment and understanding of team insight and approaches to problem troubleshooting
- Supports identification of “best resolutions” to work problems/experiences
- Enables use of rich media (video, audio) to deliver work problem/experience information
- Provides a voice to every “swarm” member, including those traditionally quiet in live interaction
- Facilitates self-evaluation of performance and development of commitments to change
- Provides downloadable personalized summaries of activities to each swarm participant